Scoot does not allow ticket transfers. For name corrections or changes, contact customer service at 1-877-350-2977. For further assistance, visit Scoot’s official website.
If you’ve purchased a ticket with Scoot, the low-cost airline under Singapore Airlines, and find that you need to transfer it to another person, you may be wondering if it’s possible. Unfortunately, Scoot does not typically allow ticket transfers. However, there are some alternatives you can consider if you need to change the passenger name or make modifications to your booking.
1. Scoot’s Policy on Ticket Transfers
Scoot’s standard policy does not allow for the direct transfer of a ticket from one passenger to another. This is common practice for budget airlines, as their tickets are often sold at lower prices and come with restrictions. Once a ticket is issued, it is generally non-transferable.
2. Changing the Name on a Ticket
While Scoot doesn’t permit full ticket transfers, they do allow minor corrections to the name on the booking in certain cases. For instance, if there’s a spelling error in the name on the ticket, Scoot may correct it. However, changing the name entirely—such as transferring the ticket to another person—is usually not possible.
3. Alternative Options for Changes
If you can’t transfer the ticket, here are a few options to consider:
Flight Changes: If your plans change and you can’t use your ticket, you may be able to change the date or time of your flight. This will likely incur a fee, depending on your ticket type.
Cancellations and Refunds: If your ticket is non-refundable, you won’t be able to transfer it. However, if it’s eligible for a refund (for example, if your flight is canceled by Scoot), you might receive a credit or a full refund.
Travel Vouchers: In some cases, Scoot offers travel vouchers for canceled or unused tickets. These vouchers can be used by the original passenger or potentially another person, depending on the circumstances.
If you have specific concerns or need further assistance with your ticket, it's always best to contact Scoot's customer service directly. You can reach them at:
5. Conclusion
While Scoot does not allow you to transfer your ticket to another person, you do have options to modify your booking or potentially receive a refund or travel voucher under certain circumstances. Always double-check the terms and conditions of your ticket to see if it’s eligible for changes, and contact customer service for the best possible solutions.